Shipping policy

SHIPPING POLICY

Delivery coverage

XPOSD currently delivers within Pakistan, subject to courier service availability at your location.

Order processing

Orders are prepared for dispatch after the required order details and any applicable payment verification are complete.

For bank transfer orders, payment must be verified before dispatch. For Cash on Delivery orders, payment is due upon delivery.

If we need additional information to process your order, we will contact you using the details provided at checkout.

Delivery information

Please provide a complete and accurate delivery address and a working contact number. If you notice an error, email xposd.pk@gmail.com as soon as possible.

Address changes requested after dispatch may not be possible.

Delivery delays

Delivery timing depends on your location and courier operations. Road closures, security restrictions, weather, public holidays, and other disruptions may affect delivery.

If your parcel is delayed or you need an update, email us with your order number. We will assist with checking its status.

Missed or unsuccessful deliveries

If the courier cannot reach you or complete delivery, contact us for assistance. We will explain the available next steps based on the parcel’s status.

Missing, damaged, or incorrect parcels

If your parcel is marked as delivered but has not arrived, or it arrives damaged or contains an incorrect item, contact us promptly with your order number and details.

Keep the packaging and any photographs that may help us investigate. This does not limit your rights under applicable law.

Cancellations and returns

Orders can be cancelled before dispatch. Once dispatched, please refer to our Return & Refund Policy.

Contact

For delivery enquiries, email xposd.pk@gmail.com.